Use the organization Apple Inc.
Q1. Briefly describe the organization and a key aspect of its strategy.
Q2. Describe an HR program that would support and further its strategy and effectiveness - this should be a compensation, recruiting, selection, coaching/training/development, or diversity program.
Q3. Develop at least one strategic metric that could be used to assess the effectiveness of that program (look to the Holmes, 2005, and Becker and Huselid, 2003 articles for examples and ideas for ways to design metrics).
Q4. Discuss how this relates to the organization's strategy, and how it might differ from a benchmarking metric for the same program.
Background:
Becker, B. & Huselid, M. (2003). Measuring HR? HRMagazine, 48 (12), 56-62. Retrieved 11/16/10 in Proquest, at:
https://proquest.umi.com/pqdweb?index=27&did=508453691&SrchMode=3&sid=1&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236308882&clientId=29440&aid=1
Boudreau, J., & Ramstad, P. (2006). Talentship and HR Measurement and Analysis: From ROI to Strategic Organizational Change. Human Resource Planning, 29(1), 25-33. Retrieved 11/16/10, from Business Source Complete database, URL:
https://proquest.umi.com/pqdweb?index=0&did=1043557511&SrchMode=2&sid=15&Fmt=4&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236308953&clientId=29440
Holmes, T. A. (2005). How to Connect Diversity to Performance. Performance Improvement, 44(5), 13-17. Retrieved 11/16/10, from
https://proquest.umi.com/pqdweb?did=841286021&Fmt=4&clientId=29440&RQT=309&VName=PQD
King-Kauanui, S., Ngoc, S. D., & Ashley-Cotleur, C. (2006). Impact of Human Resource Management: SME performance in Vietnam. Journal of Developmental Entrepreneurship, 11(1), 79-95. Retrieved 11/16/10, from ABI/INFORM Global database. (Document ID: 1035650821). Note: Read sections 1 through 4.2, and sections 5 through 6. URL:
https://proquest.umi.com/pqdweb?index=0&did=1035650821&SrchMode=2&sid=7&Fmt=4&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236308526&clientId=29440
Kotey, B., & Sheridan, A. (2004). Changing HRM practices with firm growth. Journal of Small Business and Enterprise Development, 11(4), 474-485. Retrieved 11/16/10, from ABI/INFORM Global database. (Document ID: 771373701), URL:
https://proquest.umi.com/pqdweb?index=0&did=771373701&SrchMode=2&sid=9&Fmt=4&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236308606&clientId=29440
Supplemental Resources:
Afiouni, F. (2007). Human Resource Management and Knowledge Management: A Road Map Toward Improving Organizational Performance. Journal of American Academy of Business, Cambridge, 11(2), 124-130. Retrieved 11/16/10, from ABI/INFORM Global database. (Document ID: 1287753331), URL:
https://proquest.umi.com/pqdweb?index=0&did=1287753331&SrchMode=2&sid=11&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236308680&clientId=29440