Problem
Read the Module Case and scenario 1. After reviewing the module material, answer the following taken from the module:
The acting head of software development advises you that she wants to develop an effective performance appraisal system for her department. She remembers, from having taken a human resource management class as an undergraduate, that there are a number of different ways to measure performance and she wants your guidance in selecting one.
She also wants to make sure that the method chosen to measure performance fits the technical nature of the workers she supervises who work in teams. Knowing what an individualistic society the USA is, she suggests there be an individual and a team component.
Answer/discuss the following:
i. What information will need to be gathered to develop the new appraisal system;
ii. How you will make the performance appraisal job-related and valid; and
iii. How you will mitigate the risk of rater errors when evaluating performance.