How to train a new employee to operate a cash register


Assignment:

1. List and define the four types of training objectives, andgive an example of each. Your examples must include the objective's desired outcome, conditions, and standards.

2. Pete is the vice president of manufacturing for WoodcaseFine Cabinetry. He wants to use reinforcement theory to motivate his production managers. Define reinforcement theory and give examples of how he can use positivereinforcement, negative reinforcement, punishment, and extinction to motivate his production managers.

3. Using the steps of the job instruction technique, describe how you would train a new employee to operate a cash register.

4. Describe the types of information that would be collectedduring an organizational analysis, an operational analysis,and a person analysis.

1. What kind of things should be considered when you'redesigning a training room?

2. What is the difference between the cognitive method oftraining and the behavioral method of training?

3. What are the three types of losses an organization can incurif it fails to have a diversity training program or a diverseworkforce?

4. Define declarative knowledge and procedural knowledge, andgive an example of each.

5. List and define the three types of analysis that occur duringthe training needs analysis.

6. Describe how training is considered an open system.

7. Define positive transfer, and discuss why it's important thatit occurs.

8. What is the difference between programmed instruction andintelligent tutoring systems?

9. What is the purpose of succession planning?

10. What is the difference between a proactive strategy and areactive strategy?

Your textbook, Business Ethics: Decision Making for Personal Integrity and Social Responsibility, by Laura Hartman, Joseph DesJardins, and Chris MacDonald.

Answer the following questions.

1. If careful study showed that more people were being killed by automotive safety requirements than saved, would you be in favor of regulations that allowed manufactures to make at least some cars that are less safe? Please explain your answer.

2. If a single potential car buyer opts to buy a motorcycle because cars are now too expensive for her, and if she dies or is injured in a motorcycle accident, should we blame regulations? Please explain your answer.

3. If regulations didn't force car makers to install safety equipment, would consumer demand be enough to get car makers to do so anyway? Or would car makers abuse the fact that most consumers don't know which safety features are really most worth paying for? Please explain your answer.

1. Should ethics officers guarantee confidentiality to those who report wrongdoing, and should they violate that confidence to protect the firm from prosecution? Please explain your answer.

2. What factors would you want to know before making this decision?

3. Can you imagine any creative way out of this dilemma? Please explain your answer.

4. To whom does the ethics officer owe duties? Who are the stakeholders?

5. What are the likely consequences of either decision? What fundamental rights or principals are involved?

1. How would you define "bullying" if you were to design an anti-bullying law? What stakeholder groups should be considered in crafting your definition?

2. As a manager, what steps might you take to prevent bullying behavior in your company?

3. Do you believe that legislation is needed to respond to the problem of workplace bullying? Why or why not?

4. A 2014 study revealed that the majority of workplace bullying is same-gender harassment, with 77 percent of targets being bullied by perpetrators of the same gender. Unless another protected class (such as race or religion) is involved, or the harassment reaches the level of criminal violence, same-gender bullying is not illegal. Do these data affect your views about anti-bullying legislation? Why or why not?

1. What facts would be helpful to know before making a decision?

2. What values are in conflict in this case?

How might the mission guide its decisions or present conflicts in a dilemma similar to the Manassas case?

3. Who are the stakeholders in this case?

4. What would be the consequences if all public land uses were decided by the market?

5. What are the rights and duties involved in this case?

Your textbook, International Business: The Challenge of Global Competition, Thirteenth Edition, by Donald A. Ball, J. Michael Geringer, Michael S. Minor, and Jeanne M. McNett

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