1-How to avoid manager mishaps? By defining new set of leader rules and core values and imposing it by fiat from the top down? What other ways to avoid manager mishaps?
2- Do you think a more participative and open culture can be imposed on managers with value statements and training statements? Why?
3- Why would people be defensive about the changes? How might the emphasis on core leadership behaviors be handled in a different way? What do you suggest?