How should firm apply dx and define dx for their processes



"Holiday Travel Vehicles sells new recreational vehicles and travel trailers. When new vehicles arrive at Holiday

Travel Vehicles, a new vehicle record is created. Included in the new vehicle record are a vehicle serial number, name, model, year, manufacturer, and base cost.

When a customer arrives at Holiday Travel Vehicles, he or she works with a salesperson to negotiate a vehicle purchase. When a purchase has been agreed upon, a sales invoice is completed by the salesperson. The invoice summarizes the purchase, including full customer information, information on the trade-in vehicle (if any), the trade-in allowance, and information on the purchased vehicle. If the customer requests dealer-installed options, they are listed on the invoice as well. The invoice also summarizes the final negotiated price, plus any applicable taxes and license fees. The transaction concludes with a customer signature on the sales invoice.

Customers are assigned a customer ID when they make their first purchase from Holiday Travel Vehicles. Name, address, and phone number are recorded for the customer. The trade-in vehicle is described by a serial number, make, model, and year. Dealer-installed options are described by an option code, description, and price."

[1] Chapter 5 Exercise, Systems Analysis and Design with UML, 4th Edition (available via Safari Online)

Based on the above case, provide the answers to the below questions.

Q1: Develop three "after DX" BPMN models with swim lanes. The first model is for new vehicle purchase, the second model is for trade-in purchase, and the third one is for customer sales. BPMN models can be drawn by hand or software (e.g., WebSphere, Visio, PowerPoint).

Q2: How should this firm apply DX? Define DX for their process(es).

Q3: What should be their high-level data model(s) (data entities and their relations without attributes)?

How does DX influence such data model(s)?

Format your assignment according to the following formatting requirements:

1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.

2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.

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Management Information Sys: How should firm apply dx and define dx for their processes
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