How should a decision maker deal with probability estimates


Assignemnt: THE SPACE SHUTTLE CHALLENGER

On January 28, 1986, the space shuttle Challenger lifted off from an ice-covered launch pad. Only 72 seconds into the flight, the shuttle exploded, killing all seven astronauts aboard. The United States and the rest of the world saw the accident firsthand as films from NASA were shown repeatedly by the television networks. Before long the cause of the accident became known. The shuttle's main engines were fueled by liquid hydrogen and oxygen stored in a large tank carried on the shuttle's belly. Two auxiliary rockets that used solid fuel were mounted alongside the main fuel tank and provided additional thrust to accelerate the shuttle away from the launch pad. These boosters used their fuel rapidly and were jettisoned soon after launch. The solid rocket boosters were manufactured in sections by Morton Thiokol, Inc. (MTI), in Utah. The sections were shipped individually to Kennedy Space Center (KSC) in Florida where they were assembled. The joints between sections of the rocket were sealed by a pair of large rubber O-rings, whose purpose was to contain the hot gases and pressure inside the rocket. In the case of the Challenger, one of the joint seals failed. Hot gases blew past the O-rings and eventually burned through the large belly tank, igniting the highly explosive fuel inside. The resulting explosion destroyed the spacecraft. Before long it also became known that the launch itself was not without controversy. MTI engineers had been aware of the problems with the O-rings for some time, having observed eroded O-rings in the boosters used on previous flights. A special task force was formed in 1985 to try to solve the problem, but ran into organizational problems. One memo regarding the task force began, "Help! The seal task force is constantly being delayed by every possible means." The problem came to a head when, on the evening before the launch, MTI engineers recommended not launching the shuttle because of the anticipated cold temperatures on the launch pad. After a teleconference involving officials at KSC and the Marshal Space Flight Center (MSFC) in Alabama, management officials at MTI reversed their engineers' recommendation and approved the launch.

Questions

1. To a great extent, the engineers were concerned about the performance of the O-ring under anticipated cold weather conditions. The coldest previous flight had been 53°F, and, knowing of the existing problems with the seals, the engineers hesitated to recommend a launch under colder conditions. Technically, the problem was that an O-ring stiffens as it gets colder, thus requiring a longer time to seal a joint. The real problem, however, was that the engineers did not know much about the performance of the O-rings at cold temperatures. Robert K. Lund, vice president of engineering for MTI, testified to the presidential commission investigating the accident, "We just don't know how much further we can go below the 51 or 53 degrees or whatever it was. So we were concerned with the unknown.... They [officials at MSFC] said they didn't accept that rationale" (Report of the Presidential Commission on the Space Shuttle Challenger Accident, p. 94). The MTI staff felt as if it were in the position of having to prove that the shuttle was unsafe to fly instead of the other way around. Roger Boisjoly, an MTI engineer, testified, "This was a meeting where the determination was to launch, and it was up to us to prove beyond a shadow of a doubt that it was not safe to do so. This is in total reverse to what the position usually is in a preflight conversation or a flight readiness review. It is usually exactly opposite that" (Report, p. 93). NASA solicited information regarding ice on the launch pad from Rockwell International, the shuttle's manufacturer. Rockwell officials told NASA that the ice was an unknown condition. Robert Glaysher, a vice president at Rockwell, testified that he had specifically said toNASA,"Rockwell could not 100% assure that it is safe to fly" (Report, p. 115). In this case, the presidential commission also found that "NASA appeared to be requiring a contractor to prove that it was not safe to launch, rather than proving it was safe" (Report, p. 118). The issue is how to deal with unknown information. What do you think the policy should be regarding situations in which little or no information is available? Discuss the problems faced by both MTI and NASA. What incentives and pressures might they have faced?

2. Professor Richard Feynman, Nobel Laureate in physics, was a member of the commission. He issued his own statement, published as an appendix to the report, taking NASA to task for a variety of blunders. Some of his complaints revolved around assessments of the probability of failure. Failure of the solid rocket boosters. A study of 2,900 flights of solid-fuel rockets revealed 121 failures, or approximately 1 in 25. Because of improved technology and special care in the selection of parts and in inspection, Feynman is willing to credit a failure rate of better than 1 in 100 but not as good as 1 in 1,000. But in a risk analysis prepared for the Department of Energy (DOE) that related to DOE radioactive material aboard the shuttle, NASA officials used a figure of 1 in 100,000. Feynman writes:

If the real probability is not so small [as 1 in 100,000], flights would show troubles, near failures, and possibly actual failures with a reasonable number of trials, and standard statistical methods could give a reasonable estimate. In fact, previous NASA experience had shown, on occasion, just such difficulties, near accidents, and accidents, all giving warning that the probability of flight failure was not so very small. (Report, p. F-1)

Failure of the liquid fuel engine. In another section of his report, Feynman discussed disparate assessments of the probability of failure of the liquid fuel engine. His own calculations suggested a failure rate of approximately 1 in 500. Engineers at Rocketdyne, the engine manufacturer, estimated the probability to be approximately 1 in 10,000. NASA officials estimated 1 in 100,000. An independent consultant for NASA suggested that a failure rate of 1 or 2 per 100 would be a reasonable estimate. How is it that these probability estimates could vary so widely? How should a decision maker deal with probability estimates that are so different?

3. To arrive at their overall reliability estimates, NASA officials may have decomposed the assessment, estimated the reliability of many different individual components, and then aggregated their assessments. Suppose that, because of an optimistic viewpoint, each probability assessment had been slightly overoptimistic (that is, a low assessed probability of failure). What effect might this have on the overall reliability estimate?

4. In an editorial in Space World magazine, editor Tony Reichhardt commented on the accident:

One person's safety is another's paranoia. How safe is safe? What is acceptable risk? It's no small question, in life or in the space program. It's entirely understandable that astronauts would come down hard on NASA policies that appear to be reckless with their lives. But unless I'm misreading the testimony [before the commission], at the end of the teleconference that night of January 27, most of the participating engineers believed that it was safe to go ahead and launch. A few argued that it was not safe enough. There was an element of risk in the decision, and in many others made prior to Challenger's launch, and seven people were killed. Whether this risk can be eliminated is a question of monumental importance to the space program. Those who have put the blame squarely on NASA launch managers need to think hard about the answer. If no Shuttle takes off until everyone at every level of responsibility is in complete agreement, then it may never be launched again. No single person can be absolutely sure that the whole system will work. On this vehicle, or on some other spacecraft next year or 30 years from now-even if we ease the financial and scheduling pressures-something will go wrong again.

Comment on Reichhardt's statement. What is an acceptable risk? Does it matter whether we are talking about risks to the general public from cancer or risks to astronauts in the space program? Would your answer change if you were an astronaut? A NASA official? A manufacturer of potentially carcinogenic chemicals? A cancer researcher? How should a policy maker take into account the variety of opinions regarding what constitutes an acceptable risk?

Format your assignment according to the following formatting requirements:

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