Homework
I. Matrix is interested in how performance management systems are designed effectively and how they adhere to legal requirements. Your supervisor Annalise has asked you to prepare a two-part executive report for the VP of HR that demonstrates some key factors to consider when designing a performance management system.
Annalise has asked you to write 500 to 600 words that address the following questions about designing a performance management system:
i. What is the importance of goal-setting when designing a performance management system?
ii. What is the role of a job description when designing a performance management system?
iii. How does performance management encourage employee development?
II. The discussion homework for this week will be a review of the Key Homework Draft from other students. Your first task is to post your Key Homework draft to the discussion area so that other students will be able to review your work. Attach your document to your main discussion post, and include any notes that you feel are appropriate in the post. You are not being graded on your Key Homework Draft at this point. The purpose of this homework is to help improve the quality of your Key Homework.
III. Selecting the right person for an open position requires an analysis of all of the aspects of an applicant, including his or her past experience (knowledge, skills, and education), his or her application and resume, and the interview responses.
As a human resources recruiter, discuss with the hiring managers the importance of selecting the best candidates in your industry for the positions listed below. Be sure to consider matching the needs and culture of the organization. You may use the Career Services interviewing section to assist you with your project. Create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slides that addresses the following:
i. Provide a recommendation for the set of steps to be used in the recruitment process of a customer service representative for a streaming TV provider.
ii. What members of the organization will be involved in the recruitment process and what are their roles in the process?
iii. Discuss 3 types of interviews and give examples of each type. Which type will you use when interviewing the customer service representative?
iv. Develop a 4 interview questions that you would ask the customer service representative in the interview. Provide a mixture of questions and describe why you believe each type of question is important.
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.