How might a salesperson anticipate a buyers concerns


Discussion questions

DQ1 Why do you think some sales managers believe that building trust and rapport with customers is the first step in creating a win-win customer relationship? Do you agree with this view? Explain why or why not

DQ2 How might a salesperson anticipate a buyer's concerns? Does the consultative sales process allow a salesperson to overcome a buyer's objections?

 

 

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