How is Grievance defined?
A Grievance may be described as any feeling of dissatisfaction or discontent, whether expressed or not expressed and whether is valid or not, occur out of anything associated with the company which an employee believes, thinks or even feels is inequitable, unjust or unfair. A grievance may be:
(a) Unvoiced or stated through the worker,
(b) Unwritten or written and valid or ludicrous, and may occur of something connected with the company, e.g company policy or actions. If the enterprise wants to get maximise out of its workers, an adequate and effectual procedure must be deployed through the management to handle and settle grievances of its workers.