Question 1. Write a business letter using the block letter format. Address it to your instructor at 700 Mall Boulevard, Savannah, GA, 31046, and explain why you are taking this course and how it, and your education, will help you reach your career goals.
Question 2. Write an inter-office memorandum addressed to Mark Smith who is your new subordinate at work. You are to explain to him how emails can often create miscommunication. Suggest ways to handle his email at work so as to minimize mistaken correspondence and/or miscommunication.
Question 3. Create a tip sheet consisting of 15 to 20 tips to outline appropriate use of formal letters, inter-office memos, emails, handwritten notes, one-to-one personal contact, meetings, and the telephone. What situations and roles require the level of formality in the above types of communication? Consider the effectiveness of the format (does it work?), its efficient (does it reach the appropriate parties using minimal resources - time, money etc?).