How does the perception process affect the quality of your


1. How does the perception process affect the quality of your personal decisions and interpersonal relationships within your workplace/social life? Explain/Support through examples.

2. Imagine a situation of conflict between you and your manager. Discuss how understanding the elements of self-concept, its complexity, consistency, and clarity may be useful in such a situation. Answer this question using direct examples to support your response. Please do not just repeat the definitions of complexity, consistency, and clarity.

3. During a diversity management session, a manager suggests that stereotypes are a necessary part of working with others, "I have to make assumptions about what's in the other person's head, and stereotypes help me do that," she explains. "It's better to rely on stereotypes than to enter a working relationship with someone from another culture without any idea of what they believe in!" Discuss the merits of and problems with this manager's statement.

4. How does understanding emotions make you more effective at work? Explain/Support your answer.

5. Now that you have read about Emotions, Attitudes, and Perceptions and their impact on behavior, how might you improve your attitude about studying for this OB course - and the other courses you are enrolled in this term. Explain/Support your answer.

6. How satisfied are you with your present job? How could changes in the workplace improve your job satisfaction? Explain/Support your answer - Use examples and evidence to support your answer.

7. Suppose your manager asked for your insight on helping to combat stress in the workplace. What are five recommendations you have for him/her? Support your answer.

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