How do you effectively deal with a contentious negotiator


Problem

A. How would you define the following terms?

a. Negotiation
b. Interest-based negotiation
c. Anchoring
d. Tactical listening

B. Why it is very critical to ask open-ended diagnostic questions during the negotiation processes? Provide 5 examples of diagnostic questions?

C. How do you effectively deal with a contentious negotiator?

D. How do you get ready for business negotiation? What are the four major steps for effective negotiation preparations?

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Business Management: How do you effectively deal with a contentious negotiator
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