How did the attorneys attempt to inform them create a human


SCENARIO 2: DAY AND ZIMMERMANN

Day and Zimmermann is a nationally known construction management and staffing firm with offices in Philadelphia and in other major cities that primarily serves the nuclear power industry. In 2016, Day and Zimmerman found itself in a significant legal trouble based upon how it handled a disability and retaliation case filed in 2015.

In Boston in 2015, Day and Zimmerman hired electrician Gordon Marsh for a large project. He asked for an accommodation that would keep him away from radiation. The accommodation was refused because the company stated there was no radiation to be exposed to; Marsh filed a charge with the EEOC.

Day and Zimmerman’s attorney notified all 146 employees hired for the project that the charge was filed and that the EEOC might contact them. She explained her action by saying there would be less confusion and administrative hassle. Unfortunately, the notification also included Gordon Marsh’s name and address and details about his medical condition.

QUESTIONS:

1. By releasing all of the information to all 146 employees hired for the Boston Project, how did the attorney’s attempt to inform them create a human resources problem for the group? For Marsh?

2. What was the impact of releasing the information about Marsh’s EEOC charge on his legal case (the charge itself) against Day and Zimmerman?

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Operation Management: How did the attorneys attempt to inform them create a human
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