How did starbucks determine how to define quality


Assignment: Starbucks Project

Read the 5 pages case study, "For Starbucks, It's in the Bag."

Write a 3 pages research paper about the following:

1) What methods did Starbucks use that were discussed this semester?

2) How did Starbucks determine how to define quality?

3) What changes did Starbucks make to improve their products and/or processes? What processes/products were improved?

In your paper's organization, I would like to see at least the following:

1) Introduction - The introduction is just a summary telling the reader what your paper is going to talk about. In this case, it shouldn't be more than a couple or three paragraphs at most probably.

2) You could probably break the rest of the paper into three or four sections covering topics such as Starbucks' research methods, their processes and products, their results, etc. It doesn't HAVE TO BE organized this way. I'm just giving these as examples of how your paper might logically flow.

Format your assignment according to the following formatting requirements:

(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.

(2) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.

(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.

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