How a manager approaches a situation can determine the


Assignment 2: Benefits of a Diverse Workforce

Communication is of utmost importance in diverse teams. How a manager approaches a situation can determine the future direction of teamwork and ultimately the level of success achieved. When communicating with diverse teams, whether verbally, via e-mail, or in writing, managers need to consider the potential reactions as well as the intention of the message.

Review the scenario you read in M2: Assignment 1 and the discussion of possible HR actions. Based on the review, develop a 3-4 page memo to the project teams addressing the following:

• Remind both managers and employees of the benefits of a culturally diverse workgroup.
• Make recommendations on how to avoid scheduling issues due to the religious observance.
• Explain how you arrived at your decision using relevant academic references.
• Justify your suggestions by using empirical evidence and reference to any applicable laws.

Apply APA standards to citation of sources.

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Business Management: How a manager approaches a situation can determine the
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