Assignment:
Healthcare organizations have pre-service, point-of-service, and after-service value chains. Let us say that a provider failed to deliver a quality service at the pre-service level, and thus, lessened the value that the patient received. Will that organization be able to make up the lost value at the pre-service level? Can you share an example of a situation where a lost value at the pre-service level can be recovered at the point-of-service or after-service level? Or, do you think that the lost value is never recoverable? Why is it important to try to bring the service value or the quality of service up?
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.