Critical Thinking Assignment
Case: Build-it-Yourself Store - Recruiting Methods
Directions: For this exercise, you are acting as a Human Resource Recruitment Manager. You and your recruitment team have been given the task of recruiting professionals for retail store operations, finance and human resources positions to support the company's rapid expansion. Internal promotions to fill open positions are not an option available to you for this assignment.
NOTE: This assignment must include a formatted cover page, opening abstract and a business memo addressed to the Vice President of Human Resources that cannot exceed three pages of text. Your answers to the questions on page 2 must be written as a business memo (double spaced only) to the Vice President of Human Resources. Please edit and proofread the final paper you are presenting.
Introduction: The home-improvement retailing industry is very lucrative and Build-It-Yourself, based in Charlotte, North Carolina, is a growing company with 150 stores nationwide. Currently, the company is experiencing a growth rate of one new store every two weeks. This explosive growth has created a need for a number of new positions. Unfortunately, most of the positions must be filled externally as the rapid expansion has resulted in very little depth in individuals ready for promotion.
Directions: Expansion at the store level, regional management, and the corporate office has necessitated that recruiting become your number one priority. There are 21 positions that need filling in a very short timeframe. You have been given a generous recruitment budget to ensure the right candidates are attracted to the company.
For each of the 21 positions, you must determine the best recruiting methods. Remember, you have an extensive recruiting budget at your disposal, and filling these positions will require traditional approaches as well as new and creative ones. The open positions and a brief description of each follow. (Internal promotions to fill positions are not an option.).
General Manager (12): Oversees all operations at the store level, supervising approximately 350 full and part time employees. In addition they are responsible for all aspects of store operations including attainment of sales, profit margin and profit/loss objectives. The General Manager position is a very substantial position for most home improvement big box retailers. The average compensation is approximately 85K plus bonus according to glassdoor.com. Managers are required to have a Bachelor's degree or its equivalent with at least 8 years of experience.
Openings are in following 12 locations:
Southeast Region:
• General Manager, Ft. Lauderdale, FL
• General Manager, Atlanta, GA
• General Manager, Charlotte, NC
• General Manager, Greensboro, NC
South Central Region:
• General Manager, Ft. Smith, AK
• General Manager, Dallas, TX
• General Manager, Houston TX
• General Manager, Memphis, TN
Great Lakes Region:
• General Manager, Ft. Wayne, IN
• General Manager, Chicago, IL
• General Manager, Cleveland, OH
• General Manager, Detroit MI
You will also be recruiting the following professionals for each of the three regions:
Reginal Financial Analyst (3): Entry-level finance position responsible for evaluating financial performance of the stores in his or her region. Prepares forecasts and analyzes trends in sales and expenses. This position requires extensive travel and can be based anywhere in the southeastern region of the United States.
Regional Advertising Manager (3): Mid-level management positon will develop and implement multi-channel advertising programs designed to drive consistent store traffic and consumer awareness. Each RAM will have a professional advertising staff.
Regional Human Resource Manager (3): Mid-level management position overseeing all HR functions for a designated region (5-10 stores per region) of the company. Each HR manager supervises a staff of HR professionals for each region.
Questions (Responses to these questions must be incorporated into your business memo)
1. For group of positions, describe what recruiting method(s) you will use to fill the positions. Prepare a business memo to the VP of HR detailing how you will recruit for each position and explaining why you chose those particular recruiting tools.
2. Given the current employment environment, how successful do you think you will be in filling each position in a 30 -90 day recruitment window?
3. What potential problems do you foresee in your recruiting efforts?
Attachment:- Recruitment-Methods.rar