Explain the networked IT platform
A networked IT platform should be installed to support the knowledge systems. Powerful system navigation and information exploration tools that use hypermedia, dynamic visual querying and tree maps are useful. Employees should be enabled to communicate freely with each other and share data and information across the organisation.
To achieve efficiency in performance as many operations as necessary should be automated within the organisation. Centres of expertise and excellence should be created with assigned responsibilities for collecting, storing, analysing and distributing knowledge. These centres can train workers in their specialties to ensure availability of qualified workers and consulting services.