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Create a 150 word response to question below in a paragraph form. Need original, cite and reference support answer. Topic is a Case Manager in criminal justice system.
Explain the importance of reassessing a client?
Listen to Me First: Week 5 Transcript
Speakers: Host, Dr. Grace Telesco
HOST: Welcome to this week's podcast. This week we'll be discussing critical incidents, emergency preparedness, and crisis intervention. Could you explain what critical incidents are?
DR. TELESCO: First of all, a critical incident can be any traumatic event. I'll give examples: a hurricane, a shooting, a motor vehicle accident where there are several fatalities or a lot of injuries. A plane crash, a 9/11, an Oklahoma City bombing, a school shooting, you know, a Columbine, a Virginia Tech, a Newtown shooting. Anything that is a traumatic event where there are a lot of casualties or a lot of injuries is going to fall under the major category of a critical incident.
And they have physical, financial, emotional, and societal effects, and it is almost like a ripple effect, like I throw a stone in a lake and there are ripples. So you have that visual in your mind. You think about that, first of all, the victims themselves, the victims themselves who have been injured-just think about being a shooting victim, for example.
You are the first line victim if you will, but then there are the victims' families who are also victims. And then there is the community and they are victims too. And then there are the first responders and they are victims. Even though the first responders don't have time to really be kind of focused on their own victimization which is why usually later on down the road they start feeling it, months or years later they start feeling the victimization of the critical incident. But there are lots of stakeholders.
There are lots of players involved here. It's not just the victim themselves but the community, the first responder. And obviously, if I am the victim of a shooting or a plane crash or a hurricane, there are obviously physical impacts that one feels, like they have been hurt, injured, or killed, or they are physically without their home.
So there is physical impact, and there is psychological impact and financial impact. And there is a societal impact we can see, the ripple-it's not just the community. It becomes the state involved; it becomes a national involvement through the federal government to respond in terms of state funds and state resources. But then it also kind of ripples all the way to the whole United States. Then it could even really impact globally. So when we're talking about critical incidents, we're talking about something that has a massive effect and a massive impact.
HOST: What are some examples of the physical, financial, and societal effects on victims, first responders, and communities? What crisis intervention strategies were used in those critical incidents?
DR. TELESCO: Well again, you know, each different kind of traumatic or catastrophic event is going to be different. So there is going to be a different set of strategies that I might use for a hurricane or for a natural disaster than I might use for an act of terrorism.
An act of terrorism which is, again, going to be a critical incident for sure, and traumatic for sure, and it's going to have psychological and physical impact for sure, is going to be dealt with a little bit differently.
You know, when I was in the NYPD as a lieutenant, I responded to Ground Zero on September 11. I was actually there when the first plane hit and that was a crime scene. So Ground Zero and that almost one-mile radius became a crime scene. That is going to be different than a hurricane situation, and so there is going to be a different set of tools and a different set of strategies.
Now, here is the thing. Always when we're dealing with victims, any victim of any kind of critical incident, we're always going to be providing that kind of crisis intervention. Eye contact, making this person feel like they are the most important person, giving paraverbal communication-not what I say but how I say it, that kind of empathic body language where I'm supportive in my body language towards you. I am validating what is happening for you, that this was a terrible thing that happened but you survived it. It's going to be okay. We're going to get through this together. Those are the cues, the verbal cues that one might use as a crisis intervention strategist or crisis interventionist whether you are a cop or an emergency medical paramedic. You know, whoever you are at the scene of the critical incident, you are going to be using these kinds of compassionate strategies and that is always going to work.
However, what makes things a little different when we're talking about a manmade critical incident like a shooting, like mass violence, like terrorism is there are going to be a whole host of other strategies that are going to be employed: gathering intelligence, roping off the crime scene, making sure that no one is tampering with evidence, and so there is a whole host of other things that come into play.
HOST: Consider these concepts as you read your materials, complete your assignments, and answer this week's discussion questions. Follow up with your instructor if you have any questions.