Which of the following statements is true regarding the evaluation of transfer of training?
It is often more difficult to assess than organizational results.
The evaluation needs to take place a few weeks after training, before forgetting becomes a possibility.
Attitude change needs to be measured using well-developed instruments.
It is not useful to ask coworkers if they have noted the specific change in behavior.
Which of the following statements regarding process evaluation is true?
The training manager is always interested in this data.
It is not that important to gather such information for a one- time half-day seminar.
Trainees are not interested in this data.
Only newer trainers are interested in this type of data.
When is the best time to evaluate training?
Immediately after training
A few days after training
3-6 months after training
It depends on each organization
The training manager is likely interested in which of the evaluation outcomes?
Reaction, learning, and behavior
Reaction, learning, behavior, and results
Learning and behavior
Behavior and results
The MAIN obstacle to effective safety training is
it is often too complex to understand.
most companies see it as cost.
it is boring and trainees have difficulty paying attention.
too much is provided in too little time.
The "quid pro quo" type of sexual harassment involves
using profanity in front of the opposite sex.
unwanted touching by another employee.
an offer of some job perks by a supervisor in exchange for sexual favors.
having pornographic pictures hanging in the workplace.
_____ refer to the mental abilities required to analyze and diagnose complex situations and make appropriate decisions.
Technical knowledge and skills
KSAs
Conceptual knowledge and skills
Personal traits
Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders, the market leader should be higher in all of the following EXCEPT
Interpersonal skills.
Flexibility traits.
Conceptual skills.
Directive style.
Participative style.
Integrating strategy and managerial characteristics suggests that when comparing market leaders and cost leaders in terms of supportive style
Cost leaders should be higher.
Market leaders should be higher.
There is no difference.
Supportive style is not a managerial characteristic.
For a market leader the technology tends to be _____and the design _____.
Non routine; organic
Decentralized; non routine
Routine; mechanistic
High tech; unstructured
What management style is characterized by friendliness, as well as empathy and concern for meeting employees' needs?
Supportive
Participative
Directive
Achievement
Mintzberg identified three types of managerial roles that managers took on. They were
Informational, interpersonal, and decisional.
Authority, assignment, and monitor.
Rewarder, discipliner, and monitor.
Informational, monitor, and negotiator.
What management style emphasizes goal setting and high-performance expectations for subordinates?
Supportive
Participative
Directive
Achievement
_____ knowledge and skills are also called human skills.
Communication
Motivation
Team building
Interpersonal
In the _______ management style, subordinates are given instructions about what to do, how to do it, and when to do it.
Supportive
Participative
Directive
Achievement