Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations.
Employees must know how to express business issues effectively when writing reports and emails. Understanding the benefits of effective communication helps businesses to develop a workforce that is able to communicate effectively with coworkers, customers, and suppliers and increase productivity.
Write a one to two (1-2) page paper in which you:
Describe a time when you experienced effective communication in a business environment.
Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to the business.
Please inlucde key words: active-listening; communication channel; eye-contact; body language; tone of voice; analyze audience whenever posible