Research Homework
o Ikea
o Toyota
o Verizon
o Amazon
o FedEx
o 7-Eleven
o Apple
o Barnes & Noble
o Costco
o Home Depot
Instructions:
Write 4 to 6 pages formal research describing:
o A brief overview of your selected company.
o Why your company's customer relations philosophy is successful or not successful. Does the philosophy tie into the company's mission statement?
o Does the company meet the needs of their customers? Why or why not?
o Is there an opportunity for the company to increase their customer relations skills? Explain.
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.