Question:
In 1995 Jack Welch sent a memo to his senior managers telling them that they would have to require every employee to have started Six Sigma training to be promoted. Furthermore, 40 percent of the manager's bonuses were to be tied to the successful introduction of Six Sigma.
Do you believe that this directive was a motivational action, or did it violate W. Edwards Deming's maxim that managers and leaders must "cast out fear"? Why or why not?
Please use the referred reference.
REFERENCE:
Evans, J., & Lindsay, W. (2011). Managing for quality and performance excellence (8th ed.). Mason, OH: South-Western Cengage. Chapter 10: Statistical Thinking and Application
b. Chapter 11: Six Sigma and Process Improvement