Distinguish between efficiency and effectiveness what four


Assignment

Part 1

1.How do we define management?

2.There are three levels of managers. Name these levels and briefly describe each.

3.Distinguish between efficiency and effectiveness.

4.What four common activities comprise the process approach to management?

5.What are the four general skills that managers should possess? What one skill do you think is most important and why?

6.Technology has changed the way managers operate. Identify and briefly discuss one way that technological advances have benefited organizations and management.

7.Discuss one way in which managers can help employees deal with work/life issues.

8.How have the changes in today?s U.S. economy impacted how managers manage their businesses and workforce? (one paragraph is an appropriate response).

9.What might be one challenge that management faces when they bring diverse individuals into their organization and begin to socialize them into the corporate culture?

10.Describe two ways how organizational culture affects managers.

Copy and paste these review questions into a Word file. Insert your answers directly under each question. Name your file Unit 1 Review and include your last name in the file name. (Smith U1 Review

Part 2

A mentor is someone in the organization who is usually more experienced and in a higher level position who sponsors or supports another employee. (You may hear this employee (who is mentored) referred to as a "protégé.")

A mentor can teach, guide, and encourage. Some organizations have formal mentoring programs. For example, new employees are often assigned a mentor who works with them for several weeks or months. Even if your organization does not have such a formal program, you may be called upon to mentor other people or even to be mentored. Developing mentoring skills is important for any manager. There are four important steps in the mentoring process:

1.Communicate honestly and openly with your protégé.
2.Encourage honest and open communication from your protégé.
3.Treat the relationship with the protégé as a learning opportunity.
4.Take the time to get to know your protégé.

As a brainstorming session, let's first put together a list of characteristics you would look for in a mentor. For example, perhaps you would look for thorough knowledge of the processes or skills to be taught.

•Assume you are the mentor. What characteristics would you look for in a protégé?

•Next, consider what skill or skills you think you could teach to a protégé.

•Consider how you have helped someone learn to perform a task, skill, or understand complex material. It may have been a fellow student, your child, or co-worker. Describe two ways that you were able to get the information across to your fellow student/child/coworker?

•Did your protégé ask questions that you could not immediately answer? How do you think you might have improved the experience?

•What could you do to prepare as a mentor? What did you learn from this mentoring experience? How might you have improved your own learning opportunity?

•Provide two or more tips for being a good mentor. Use the ECPI Online Library or a credible Internet resource to research these tips. Please be sure to cite your article or website using APA format, and include a working URL so that we can take your link to your site.

•When you reply to your classmates' mentoring summaries, compare their summaries with your own. Consider how the experience could be improved. What suggestions might you offer?

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Business Management: Distinguish between efficiency and effectiveness what four
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