Complete the mcq:
1 With downward influence, power tactics preferred by U.S. managers include
• inspirational appeals
• personal appeals
• coalitions
• influence
2 Hard power tactics best influence those with which following characteristic?
• Action oriented
• Intrinsically motivated
• Reflective orientation
• High self-esteem
3 Impression management sends _____ messages that may be _____ under other circumstances.
• convincing, unconvincing
• true, false
• false, true
• ethical, unethical
4 Transformational change in an organization
• is always necessary to some degree
• is best delivered by a bottom-up plan
• has no defined formula
• is best delivered by a top-down plan
5 Buck passing and scapegoating when politics is seen as a threat are forms of
• suppression
• offensive behaviors
• defensive behaviors
• aggression
6 A person likely to participate in political behavior
• has a desire for power
• believes he or she has little influence
• is insensitive to social cues
• is a social nonconformist
7 Organizational momentum relates to
• willingness to move beyond incremental change
• patterns of behavior, norms, and values
• growth in sales, profits, and so forth
• the rate of change to make improvements
8 Politicking is less likely in organizations that have
• clear performance appraisal systems
• democratic decision making
• adeclining resources
• high role ambiguity
9 Surveys of seasoned managers reveal they believe politics in the workplace is
• always unethical
• ineffective
• part of some job requirements
• a major part of organizational life
10 To keep a strategy in focus, effective managers employ¬
• piecemeal implementation
• rigid implementation
• simple goals
• central themes
11 Political behavior in the workplace
• attempts to influence decision making
• works only in an upward or lateral influence direction
• is unlikely in a well-run organization
• works only in a lateral influence direction
12 Central to managing a successful organizational strategy implementation are/is
• coalition management
• tracking progress
• formal models of implementation
• competitive teams
13 An influence tactic that relies on rank and enforcement of group goals is
• pressure
• legitimacy
• coalitions
• personal appeals
14 A primary goal of politics in the workplace is to
• exclude undesirable peers
• secure limited resources
• promote organizational goals
• form alliances
15 Organizational change relies on a balance of change and
• vision
• continuity
• planning
• strategy
16 During organizational change, employee-management interfaces such as workshops and retreats
• distract the participants from the real issues
• help employees overcome downsizing issues
• initiate
• solve communication problems relatively short-term periods of high-energy action
17 In convergent periods, the role of executive management is to
• reemphasize the mission and core values
• challenge middle managers to reinvent their departments
• develop new strategies for the problems at hand
• shift middle managers to promote new views
18 The validity of a strategy for organizational change lies in its
• clarity of vision
• simplicity
• speed of implementation
• Adaptability
19 The formulation and implementation of a strategy
• are separate and sequential processes
• follow strict, unalterable guidelines
• must be completely defined before action is taken
• are ongoing events within an organization
20 Periods of convergence are those in which an organization
• employs new strategies to advance the organization
• seeks to improve its situation with relatively minor changes
• must downsize to conserve resources
• is in turmoil