Assignment
Scenario
Being a member of the quality team, you are working with a member of HR to create a quality improvement strategy and training for the hospital. This training will engage the healthcare staff in promoting diversity and inclusion in healthcare to improve patient satisfaction and employee satisfaction.
Instructions
Develop a PowerPoint presentation (using speaker notes for each slide) that will be presented to the Director of Quality. Include the following information in the training:
I. Devise one quality improvement goal and one objective addressing cultural competence in healthcare for the hospital
II. Develop three initiatives to meet the objective within the next year.
III. Select one initiative and create a staff training that can be implemented within the next 30 days. The training should include:
1. An analysis of the growing need for diversity awareness and inclusion
2. Discuss the value of cultural competence in healthcare quality improvement
3. Evaluate the relationship of patient satisfaction and employee satisfaction related to diversity awareness and inclusion
4. A training activity related to cultural competence and quality improvement
Format your assignment according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.