Problem: Evaluating (quantitatively and qualitatively) training and development activities should be an important part of strategic activities within organizations. Discuss the training evaluation process, starting with the concept of a training needs analysis, to a discussion of the importance of transfer of training, to a discussion of the ways that the benefits can be computed (cost-benefit analysis, return-on investment analysis and benchmarking). Also, briefly discuss the benefits (study-wise) of some of the more common training approaches (lectures, intercultural competence training, succession planning, on-the-job training, and online training approaches). Do they work or not?