Discuss the central role that customer relationships play


Assignment Task: Thought leadership is a type of content marketing where you tap into the talent, experience, and passion inside a business, or from your community, to consistently answer the biggest questions on the minds of your target audience on a particular topic. Thought leaders become the trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and know and show how to replicate their success. Over time, they create a dedicated group of friends, fans, and followers to help them replicate and scale their ideas into sustainable change not just in one company but in an industry, niche, or across an entire ecosystem.

For your Portfolio Part, you will write an article, which you will post on LinkedIn, where you will demonstrate your thought leadership by discussing personalized marketing and sales tools:

  • Discuss the central role that customer relationships play in creating sales for the organization.
  • Discuss the importance of the customer value chain.
  • Discuss why managers need to ensure that resources are allocated in a way that both sales and marketing are able to achieve their objectives.
  • Discuss your understanding of how managing the sales funnel requires sales, marketing, and senior managers to have an open dialogue.

Write at least 400 words for your article

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Marketing Management: Discuss the central role that customer relationships play
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