Discuss and summarize the authors key point in the article


Discuss and summarize the authors' key point in the article of "A conflict resolution approach to public administration", the author is Zhiyong Lan and the source is Public Administration Review. 57. (January-February 1997): p27. Needs to be at one page not including the title and reference page. Cite and reference the source appropriately.

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Operation Management: Discuss and summarize the authors key point in the article
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