Complete the mcq:
1 Training was developed to improve productivity. When assessing training's effectiveness at the organizational results level, which of the following would be the most appropriate thing to focus your attention on?
Organizational profitability
Work unit productivity
Market share
Corporate strategy
2 Upper management's interest in "outcome evaluation" data is focused on
Learning behavior and results.
Behavior and results.
Perhaps an interest in behavior and a definite interest in results.
Perhaps an interest in results and a definite interest in behavior.
3 Which kind of analysis compares the monetary cost of training with the intangible or nonmonetary results?
Cost saving
Cost effectiveness
Cost benefit
Trainee cost
4 Which of the following is NOT obtained from a reaction naire?
Facilities issues
Trainer issues
Amount of learning
Perceived value of training
Relevance of training
5 Which of the following categories should NOT be included in a reaction naire?
Relevance of training
Training content
Trainer's behavior
Distance to training location
6 _____ are measures of the trainee's perceptions, emotions, and subjective evaluations of the training experience.
Reaction outcomes
Learning outcomes
Job behavior outcomes
Organizational results
Value outcomes
7 Outcome evaluation determines
The learning outcomes.
How well the training accomplished its goals.
How well the trainer covered the objectives.
How well the trainer learned the material.
8 Which of the following statements regarding process evaluation is true?
The training manager is always interested in this data.
It is not that important to gather such information for a one- time half-day seminar.
Trainees are not interested in this data.
Only newer trainers are interested in this type of data.
9 Which of the following statements is true regarding the evaluation of transfer of training?
It is often more difficult to assess than organizational results.
The evaluation needs to take place a few weeks after training, before forgetting becomes a possibility.
Attitude change needs to be measured using well-developed instruments.
It is not useful to ask coworkers if they have noted the specific change in behavior.
10 The training manager is likely interested in which of the evaluation outcomes?
Reaction, learning, and behavior
Reaction, learning, behavior, and results
Learning and behavior
Behavior and results
11 What are the outcome levels of evaluation identified in the text?
Proactive and reactive
Cost benefit and cost effectiveness
Reaction, learning, behavior, and organizational results
Utility, value, and evaluative
12 Research has shown the relationship between reaction, learning, behavior and results is
Strongly correlated.
Weakly correlated.
Evidence is mixed.
Not correlated.
13 Cost effectiveness evaluation _____.
Compares the monetary costs of training to the financial benefits accrued from training
Compares the monetary costs of training to the non monetary benefits from training
Compares the social costs of training to the financial benefits accrued from training
Compares the monetary costs of trainers to the financial benefits accrued from training
Compares the monetary costs and non monetary costs of training to the financial benefits accrued from training
14 According to the text, which of the following groups would be interested in "process evaluation" data?
Trainers (including trainer doing the training)
Trainees
Trainees' supervisor
Upper management
15 Which of the following statements is true regarding learning outcomes?
There are two main categories, knowledge and skill.
To assess knowledge, you will need to develop a knowledge test.
Learning must be determined within the first 2 weeks after training.
It is sometimes useful to assess learning periodically during training.