Complete the mcq:
1 If employers fail to check closely enough on a prospective employee who then commits a crime in the course of performing his or her job duties, they can be held liable for
Quid pro quo
Loss of consortium
Negligent hiring
Hostile environment
2 Which is not a quality of Generation Y?
Inability to handle numerous projects
The constant need for stimulation/entertainment
A blurring of the lines between work and leisure time while on the job
Short attention spans
3 When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their _____ diversity.
External
Primary
Secondary
Internal
4 In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor's product, motorcycling, and other legal activities outside of work.
Constructive discharge
Lifestyle discrimination
Invasion of privacy
Defamation
5 Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information.
Accept
Assign
Predict
Abandon
6 Title VII of the _____________ states that top executives in companies receiving government support can retract bonuses, retention awards, or incentives paid to the top five senior executive officers or the next 20 most highly compensated employees based on corporate information that is later found to be inaccurate.
Pay for Performance Act (2009)
American Recovery and Reinvestment Act (2009)
Equal Pay Act (1963)
Sarbanes-Oxley Act (2002)
7 Which of the following is a distinctive feature of the U.S. system compared with other countries?
Wages set by arbitration councils
Low union dues and small union staffs
All agreements are of unlimited duration
Exclusive representation (page 513)
8 Organizations periodically turn to _________ to meet demands for talent brought about by business growth and a desire for fresh ideas, or to replace employees who leave.
Entry-level employees
Former employees
Their subsidiaries
Outside labor markets
9 What is our country's income maintenance program?
ERISA (1974)
PPA (2006), 401(k)
COBRA (1985)
Social Security
10 ____________ is the biggest hurdle to overcome in a pay-for-performance plan.
Inflation
Compensation equation
Salary cap performance level
Merit-pay increases
11 ___________ is the process where managers provide feedback to the employees regarding their past and present job performance proficiency, as well as a basis for improving performance in the future.
Placement
Performance management
Selection
Recruiting
12 This made extensive changes to the Employee Retirement Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified (for tax deferral) retirement-benefit plans.
Short-Term Disability laws
Employer Cost Shifting laws
The Pension Protection Act (PPA) of 2006
Short-Term Severance Pay laws
13 Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance.
Simulation of training
Applicability of training
Reinforcement of training
Negative transfer of training
14 _____ implies that appraisal systems are easy for managers and employees to understand and use.
Sensitivity
Acceptability
Practicality
Reliability
15 The Civil Rights Act of 1991 offered what for victims of unintentional discrimination?
Affirmative action
Monetary damages and jury trials Race-norming
Adverse impact
16 A _____ occurs when parties are unable to move further toward settlement.
Lockout
Bargaining impasse
Mediation
Grievance
17 Mary arrives at her new job. Before she can begin actually doing the work, she must complete a series of activities including role playing and virtual reality interactions. What type of training method does Mary's new employer use?
Information presentation
Simulation
On-the-job training
Organizational development
18 If objective performance data are available, which of the following is the best strategy to use?
Summated rating scales
BARS
MBO
Work planning and review
19 To avoid legal difficulties related to performance appraisals and enhance credibility in court, employers should
Present only the manager's perspective
Present only the employee's perspective
Have friends testify
Document appraisal ratings and reason for termination
20 For organizations, _________ is an indirect cost associated with downsizing.
Outplacement
Administrative processing
An increase in the unemployment tax rate
Severance pay
21 Employee demotions usually involve.
A cut in pay, status, privilege, or opportunity
A decrease in status and privilege but no loss of opportunity or pay
An increase in pay and more responsibility
A reduction in pay but no loss of opportunity, status, or privilege
22 Which question should not be important in evaluating the value of training?
Was the cost of training within the budget?
Is the change positive related to organizational goals?
Did change occur?
Is the change due to training?
23 Hard quotas
Are a commitment to treat all races and sexes equally in all decisions about hiring, promotion, and pay
Represent a mandate to hire or promote specific numbers or proportions of women or minority group members
Are a concerted effort by the organization to actively expand the pool of applicants so that no one is excluded because of past or present discrimination
Systematically favor women and minorities in hiring and promotion decisions
24 When conduction a performance feedback discussion, active listening requires
Verbal communications only
Interruptions to get your point across
Summarizing what was said and what was agreed to
Summarizing your key points
25 Properly designed incentive programs work because they are based on two well-accepted psychological principles: (1) increased motivation improves performance and (2)
The Rucker plan
The Scanlon plan
Control-based compensation
Recognition is a major factor in motivation
26 What can affirmative action assist organizations in achieving that diversity initiatives cannot?
Maximizing creativity
Correcting specific problems of the past
Maximizing workforce commitment
Increased productivity
27 _____ proceeds from an oral warning to a written warning to a suspension to dismissal.
Procedural justice
Progressive discipline
Positive discipline
Due process
28 In determining the competitiveness of benefits, senior management tends to focus mainly on
Value
Worth
Cost
Security
29 ________________ include everything in a work environment that enhances a worker's sense of self-respect and esteem by others.
Nonfinancial rewards
Social responsibilities
Internal pay objectives
General business strategies
30 _____ analysis is the level of analysis that focuses on employees specifically.
Individual
Operations
Employee
Environmental