Awareness of cultural diversity is crucial for effective cross-cultural communication. The key to effective cross-cultural communication is knowledge. When people understand the potential problems of cross-cultural communication, and make a conscious effort to overcome these problems, then communication is more effective and miscommunication can be averted.
Can you share an experience in life or at work where you encountered a problem with communication due to cultural differences? Did nonverbal cues play a role in the situation? Lastly, how can organizations focus on and improve cross-cultural communication?