Assignment:
The approach to problem-solving can be looked at in a multitude of ways. Determining the need for a problem-solving culture or environment is the first step. The establishment of the culture can be looked at in a multitude of ways, I truly believe that incidents occur in the departments and only after these incidents do we react and establish mitigations. The closest example that comes to mind is bringing in outside entities to evaluate a process or group, giving feedback on what is needed and to point out good practices. Another means of creating a problem-solving culture is to have all age demographics represented at the "round table" when addressing solutions to possible problems.
This is not a stated fact, but I believe currently, that the departments mostly rely on senior leadership to be the think tank without the juniors' input included in the meetings. Once a department recognizes the benefits to a problem-solving culture and understands the major benefits associated, they will be more prepared to handle the foreseen issues. There are three major benefits to creating a problem-solving culture: It prevents us from wasting time, allows us to talk about problems sooner and increases solution quality. (Cambridge Leadership Group, 2018). In my current workplace, we have adopted a risk management matrix in our briefings, ensuring possible risks are mitigated and discussed. This, along with a diverse group of stakeholders, could assist the public safety leadership in establishing a culture that embraces problem-solving.
References
Cambridge Leadership Group. (2018, November 29).