Problem:
An issue that has been observed at Gispo International is a clear lack of career path for employees. There are very few company executives and it is them who make all of the decisions. A very big concern is that within 10 years, all of these executives will be retired, yet the employees at Gispo are not prepared to take on their positions. Employees are complaining amongst themselves because of lack of communication, professional development, leadership from management. Yet, employees fear losing their job if they complain of the work environment.
Demonstrate how all of the steps of change would be enacted, from diagnosing the need for change, determining the appropriate intervention, implementing the intervention (include leading change activities), and planning an evaluation of its effectiveness.
Suggested Interventions:
1. Individual Level - Coaching, Work Design, Employee Wellness
2. Group Level - Team Building, Conflict Resolution, TQM, Empowerment
3. Organizational Level - Restructuring, Performance Management, Culture change, Strategic Change
You may take the perspective of an external consulting firm, internal change agent, or change manager within an organization. You should be clear on the level and type of intervention, and be convincing as to why that particular intervention was chosen (i.e., the data analysis should lead to the planning of certain action steps). The paper should include a detailed accounting of every step of the change process and change activities, including any necessary appendices (i.e. data gathering tools).