Designing a pay–performance system


Case Study:

Here’s even more proof that incentives can be powerful motivators—perhaps too powerful. Atlanta Public Schools reward teachers, principals, and administrators for improved performance on tests. Georgia is one of ten states, for example, that use test scores as the primary way to evaluate teacher performance. Sometimes these rewards can be as high as $25,000 bonus for high-performing teachers. For administrators the reward can be higher school budgets or, on the negative end, lower budgets or school closings. The impact of this strong pay-performance linkage has been increased reports of widespread cheating. In Georgia, 178 teachers and principals were named—82 of whom confessed—in a cheating conspiracy that involved erasing of wrong answers given by students on standardized competency tests, and replacing them with the correct answers. It seems the award-winning gains by Atlanta students during the past ten years were achieved by widespread teacher cheating with administrator/principal support. Not to single out Georgia, other states report examples of academic cheating by teachers. Several states report incidents of teachers, when given freedom to grade their own students’ exams, who succumbed to performance and monetary pressures by grading incorrectly. How do we fix this problem? Several classic compensation issues are involved:

Q1. Student learning is hard to document. Sometimes the things that are learned appear to be subjective or difficult to quantify. When a teacher writes a multiple choice test grading is more objective, but the types of questions that can be asked often don’t get at the key concepts to be mastered.
Q2. The general public is clamoring for evidence that the ever-rising school taxes actually make a difference—that students are learning. Coupled with evidence that students on a global basis are out-performing U.S. students, cries for accountability are growing.
Q3. Historically teachers have received pay increases because of both greater educational attainments and increased job seniority. Public cries for better ties between pay and performance have led to an emphasis on objective test scores.

So linking pay to performance and making the possible pay increases substantial leads to unethical behavior. You read about non-academic examples in this chapter (think Enron, for example), so the problem doesn’t rest in any one industry. Powerful incentives can cause undesired behaviors. Suggest ways to solve this problem, using something you know a great deal about— academic performance. How would you design a pay–performance system that uses powerful incentives to motivate behavior, yet keep the behavior from veering into the unethical?

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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HR Management: Designing a pay–performance system
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