Describes the fallacy of wishing

Question

Assignment:

Question 1. Frederick Taylor is associated with which school of management thought?

1. Total quality management
2. Human relations theory
3. Need theory of management
4. Scientific management

Question 2. Which of the following statements best describes the fallacy of wishing it were so?

1. The ignoring or distorting of reality to hold onto assumptions
2. The assumption that when one event precedes another, the first caused the second
3. The assumption that what is true of a part is true also of the whole
4. The assumption that what is true for the whole is true for each of the parts

Question 3. When using a face-to-face communication channel, how much of your total message is contributed through gestures and other nonverbal signals?

1. 7%
2. 55%
3. 38%
4. 45%

Question 4. Bennett is a customer service manager. The right Bennett has in the workplace to give orders and expect those orders to be obeyed is known as

1. behavior.
2. teamwork.
3. authority.
4. command.

Question 5. Which nonverbal communication function supports, but does not replace, the verbal message?

1. Accenting NVC
2. Substituting NVC
3. Complementing NVC
4. Regulating NVC

Question 6. In a conflict, the parties involved are seeking a solution to a problem. When the parties analyze the interests involved, they really are attempting to determine the ________.

1. unstated, primary causes of the conflict
2. action or item the parties are asking for
3. parties involved in the conflict
4. individuals interested in the outcome of the conflict

Question 7. John assumed that because Bill is good at inventory ordering, he will automatically be good at data entry. On what basis is John making this decision?

1. Halo effect
2. Projection
3. Rusty halo effect
4. Fallacy of composition

Question 8. When studying perceptions, the term mental set refers to which of the following statements?

1. The individual's thoughts regarding what is happening
2. The individual's perception of what he or she wants regardless of reality
3. An individual's aggregate perceptions of work
4. The factual influences in an individual's life

Question 9. George believes women do not belong in the workplace. When Maureen applied for a job in his department, he knew just from looking at the name on her résumé that she was not qualified for the job. Which determinant of perception is at play in this example?

1. Hereditary
2. Snap judgment
3. Halo effect
4. Peer pressure

Question 10. Chris made a snap judgment about why Charlie was late for work today. On what basis did Chris make his decision?

1. He made his decision based on what everyone in the workplace agreed was true.
2. He made his decision using a belief or conclusion he held with confidence, but it was not substantiated with any proof.
3. He made his decision using information he knew or assumed to be true.
4. He made his decision through an instant evaluation determined without the benefit of any fact or experience.

Question 11. Merle appears to make decisions based on his feelings rather than logical factors. In this situation, Merle is making decisions using which process?

1. Deduction
2. Intuition
3. Induction
4. Common sense

Question 12. Employees who spend more time spreading gossip about others than performing their jobs are known as ________.

1. squealers
2. lazy workers
3. critics
4. lone wolfs

Question 13. The task duration involved in an employee's job is best described as which of the following?

1. The diversity or differences in the speed of work
2. The maximum speed the fastest worker can perform a task flawlessly
3. The length of time needed to complete one task
4. The time required to perform a job task and the time between tasks

Question 14. As Amanda reviews her interview questions, she realizes her list contains only closed questions. Which type of questions has she written?

1. Questions with no answer
2. Questions with more than two correct answers
3. Questions requiring more than just a yes or no answer
4. Questions that can only be answered yes or no

Question 15. Jamison worked hard for his degree. He even had a mock diploma hanging over his desk as motivation. Graduation day was the proudest day of his life. Jamison is now pushing the employees he manages to enroll in college and get a degree. Jamison feels that if a degree meant so much to him it will mean as much to his employees. He thinks it may even provide motivation. What type of reasoning is Jamison using?

1. Multivalued reasoning
2. Fallacy of wishing it were so
3. Fallacy of division
4. Post hoc, ergo propter hoc

Question  16. An individual who has the power and the ability to make decisions about the utilization of the organization's resources has which of the following?

1. Autonomy
2. Responsibility
3. Authority
4. Accountability

Question 17. Options involved in a conflict involve which of the following?

1. The different approaches to starting a conflict
2. The alternative approaches to ending a conflict
3. The different approaches to handling a conflict
4. The alternatives that will resolve a conflict

Question 18.  Which nonverbal communication function punctuates or draws attention to the verbal message?

1. Contradicting NVC
2. Complementing NVC
3. Accenting NVC
4. Substituting NVC

Question 19. Deliberately manipulating a sender's message content to make it appear more favorable to the receiver is called ________.

1. emotions
2. language
3. selective perception
4. filtering

Question 20. Stanley is concerned about others in his workplace being aware of the obvious errors he makes in performing his job. His concern is best described as ________.

1. error visibility
2. conspicuousness
3. autonomy
4. prominence

Question 21. Conflict that results in mutual satisfaction for all involved would best be described as ________.

1. arbitration conflict
2. negative conflict
3. mutual conflict
4. positive conflict

Question 22. As Deb compiles sales and expense results for her work unit, she prepares the documents in a format required by her supervisor. This type of feedback is referred to as ________.

1. upward communication
2. downward communication
3. open-door policy
4. lateral communication

Question 23. The actual words contained in a message represent about how much of the total deliverable message content?

1. 7%
2. 93%
3. 55%
4. 38%

Question 24. His suit is purple!!! That is all John could think about. The salesperson talking to him was wearing a purple suit. When the salesperson left, John thought, "If the salesperson looks like that, the whole company must dress like goofs!!" What type of reasoning is John using here?

1. Fallacy of division
2. Two-valued reasoning
3. Logic
4. Fallacy of composition

Question 25. In working to resolve a conflict, it is often helpful to view the conflict from the perspective of the other party. The conflict demand involved would include what ________.

1. you are asking for
2. you have to give if your conflict demand is met
3. will happen if your conflict demand is not met
4. you will lose if the conflict does not go your way

Question 26. A receiver translating a sender's message is beginning the process of ________.

1. encoding
2. channeling
3. feedback
4. decoding

Question 27. What is required for listening to occur?

1. Hearing information
2. Having proximity and proclivity
3. Wanting and needing the information
4. Hearing and attending to the information

Question 28. Snap judgments are best defined as ________.

1. all-inclusive words
2. conclusions drawn instantly
3. opinions that are formed
4. others being deceived

Question 29. In a conflict, an alternative would be the ________.

1. consequences of not resolving the conflict
2. third party affected by the conflict
3. third party involved in the conflict
4. consequences of not starting the conflict

Question 30. The mental work environment includes which elements?

1. The negative stress factors present in a particular physical work environment
2. The managerial systems and policies that affect the behavior of the workforce
3. The employee's aggregate perceptions of the work, managerial style, and coworker influences
4. The stressful situations that accompany work performanc