Assignment: Constructive Conflict
One of the major challenges for managing conflict is that there is no one-size-fits-all strategy. The result is that there are a number of different models and strategies that have been developed over the years. Conflict is all around us; while some are constructive, others are destructive. As a leader or a manager, it is up to you to determine when to encourage conflict and when to curb it. Use resources from professional literature in your research.
Professional literature may include the Argosy University online library; relevant textbooks; peer-reviewed journal articles; and websites created by professional organizations, agencies, or institutions (.edu, .org, or .gov). On the basis of your research and experience, in a minimum of 400 words, respond to the following points:
In your own words, describe what is meant by constructive conflict. Identify and describe an example from your personal or professional experience where you were part of constructive conflict.
Next, discuss the steps a leader can take to encourage or foster constructive conflict to increase organizational functionality and performance and teamwork.
Finally, discuss the importance of a leader's diligence in managing conflict. What is the likelihood of a constructive conflict or debate devolving to a destructive one? If this happens, what steps can a leader take to deescalate the situation? Offer specific suggestions and support these suggestions with a rationale, research sources, and examples from your experience.