Please explore the following problems
Problem 1- Describe the impact of a company's culture on its success in a customer-focused business environment. Why is company culture so important to a company's customer service plan of action?
Problem 2- What two factors related to an organization's products or deliverables can lead to customer satisfaction or dissatisfaction?
Problem 3- What are the six key components of a customer service environment? Please sketch, explain and comment on with some detail.
I need experts help to find the two factors related to an organization's products or deliverables.