Discussion Post
Domino's Pizza was interested in determining whether a new employee could learn how to make a pizza using a computer-based training method (CD-ROM). The CD-ROM application addresses the proper procedure for "massaging" a dough ball and stretching it to fit a 12-inch pizza pan. Domino's quality standards emphasize the roundness of the pizza, an even border, and uniform thickness of the dough. Traditionally, on-the-job training is used to teach new employees how to stretch pizza dough to fit the pizza pan.
• What outcomes or criteria should Domino's Pizza measure to determine if CD-ROM training is an effective method for teaching new employees how to stretch pizza dough to fit a 12-inch pan? Who would be involved in the evaluation?
• Describe the evaluation design that you would recommend using to determine if CD-ROM training is more effective than on-the-job training.
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.