Assignment:
Read Chapter from Robbins and Coulter' Management and The Wall Street Journal article about the Au Bon Pain manager and read the Au Bon Pain websites.
Write an two paper essay respond to BOTH of the following:
1) Describe how Mr. Thibeault exercises the kinds of managerial control discussed in Chapter 10. What specific processes, steps, etc. does he implement?
2) Describe how Mr. Thibeault himself is controlled in the ways discussed in Chapter 10.