Problem: In the evaluation stage of strategy implementation, it is always necessary to adjust strategy and take corrective actions. These actions should include
- Containment: Keep the defective problem from getting to the customer
- Prevention: Prevent the cause from happening again
- Continuous Improvement: Continuously improve performance
- Organizational Learning: Share the learning with the organization
- Con?dentiality: Keep the information from stakeholders
- Correction: Find the root cause of the defect or problem and correct it