Assignment: Access 2013 Customer Relationship Management Solution
Length: 4 to 5 pages.
i. Write a basic plan for implementing a contacts database or a customer relationship management database using MS Access for a small to medium size business (500 to 1000 users).
ii. Define the features and benefits of MS Access.
iii. Discuss the advantages and disadvantages for a company to use MS Access for a contact database or customer relationship database.
iv. Describe the importance of a contacts database or a customer relationship database to a business.
Format your assignment according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.