Customer service credentials and fair technical skills


Assignment:

You are tasked with hiring a new systems analyst at your company. One candidate has excellent technical credentials, but does not think customer service is important. A second candidate has excellent customer service credentials and fair technical skills.

  • Which candidate would you be more likely to hire and why?

Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.

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