Assignment:
Q1. Name five elements that you control in using your voice as a communication tool.
Q2. If you are criticized at work, what are nine ways you can respond and benefit professionally?
Q3. How can business professionals create and maintain positive workplace relations in face-to-face contact?
Q4. Name six ways callers can practice courteous and responsible cell phone use.
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.