Create a Change Document outlining the needed revisions. It should address the following questions:
What is the requested change? (Note: There may be more than one change.)
What is the severity of this change?
How does it impact each of the project parameters (scope, quality, risk, schedule, etc.)?
What are at least 3 possible courses of action?
What are the implications of each course of action?
What is your recommendation?
How will you respond to Henry's threat?
Also discuss the following deeper issues:
What are the ethical ramifications for you as project manager regarding quality issues in your work or product? (Consider this both toward your client and toward the consumer.)
When could quality issues become legal issues in project management?
How do you, as a project manager, resolve or prevent ethical and legal issues of quality?