1) Contrast the results-based nature of performance outcome measurement with the process-driven or based nature of many, other core functions and strategies of public and nonprofit administration. How can managers and leaders effectively undertake both roles?
2) How can application of the Logic Model assist in the implementation of a performance outcome measurement system in the public and nonprofit sectors? Is it applicable in your agency?
3) What are the difficulties in implementing a results-focused, outcome measurement system in the public and nonprofit sectors? How can one plan for and mitigate political variables and considerations in achieving results?
4) Which Key Performance Indicators (KPIs) are most relevant to your public/nonprofit agency or one with which you are familiar? Is universal application of KPIs realistic across the entire public/nonprofit sector landscape? Why or why not?
5) How do public/nonprofit managers and leaders effectively and efficiently communicate, report, and share performance data? What strategy do you employ or is employed in your agency? Is it effective? Why or why not?
6) Is your public/nonprofit agency or one with which you have familiarity an “information rich” agency? Are decisions data-based? Is that data and information shared effectively and clearly? Why or why not?