Question:
Think of an example from your own workplace experience where some form of message created a conflict, crisis or problem. Use only examples from business, profession or workplace (not family or friends). The message might be from you or from a coworker, but think of one message - not several.
1) What do you believe caused the conflict: words, form, tone or other source?
2) Give a reason for your belief about cause of conflict.
3) How could conflict have been avoided?
4) What can the rest of us learn?
5) Please share one experience and then comment.