Assignment Task 1:
Question 1. There are many theories and schools of thought on innovation. Choose at least one past and one current theory. Compare and contrast these theories and the associated thinking behind these theories.
Question 2. Choose one of the theories of innovation and associated thinking you wrote about in the previous question and explain its practical application in a workplace setting.
Question 3. Identify and describe a creativity theory and associated thinking. Explain its practical application in a workplace setting.
Question 4. Identify three examples of leadership styles and discuss the impact on innovation, specifically whether the style of innovation encourages or inhibits innovation within an organization.
Question 5. Identify and describe two types of organizational structure and explain each structure's impact on innovation within the company.
Question 6. Explain how the industry within which a company is situated can impact on innovation.
Question 7. Analyze the impact of organizational culture and attitude to risk on innovation.
Question 8. Analyze the impact of competition and government regulation on innovation.
Question 9. Outline two risks associated with innovation and strategies that can be used to identify, assess and manage each of these risks.
Question 10. Explain the difference between an innovation driver and an innovation enabler and provide two examples of each.
Question 11. Describe three mechanisms within an organisation that support innovative practices. The mechanisms you describeshould include examples relevant to the organisational system as a whole and specific procedure.
Question 12. Identify three typical challenges and barriers to innovation that an organisation can experience. Discuss each challenge and barrier and for each a strategy that can be used to overcome them.
Assignment Task 2: Innovation promotion project
Task summary:
You are required to write an innovation review for a case study organisation and then develop an innovation strategy. You are also required to meet with staff to discuss their innovation strategy and use relevant tools and techniques to generate ideas and creative thinking relevant to the innovation strategy.
Instructions: Carefully read the following:
King Edward VII College has been operating since 2010. The College is based in Melbourne CBD and has an additional campus in Sydney. The College offers a range of courses in management, marketing, human resources and international business. It currently has 195 students enrolled across all of its courses and both campuses. Courses are offered at all levels, from Certificate II to Graduate Diploma.
King Edward VII College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.
The College currently employs 25 staff members that include the CEO, a Sales and Marketing Manager and Sales and Marketing Assistant, Promotions Officer, Human Resources Manager, Operations Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers and assessors. There is also a Board of Directors consisting of the four owners of the company.
You are the Operations Manager at the College and, following a recent short course on workplace innovation, you spoke to the Management Team about encouraging innovation within the College. They have given their full support to your efforts.
The CEO has asked you to write an commence a process of encouraging and implementing innovation within the organisation by completing an innovation review. Despite the College's healthy enrolment levels, management is aware that they must be prepared to adapt to new trends and ideas. Supporting and encouraging innovation is accepted as being integral to this.
Complete the following activities:
Activity 1. Develop an innovation review.
You are required to conduct research and then develop an Innovation Review report as part of the first steps towards introducing innovative thinking and practice at King Edward VII College. You are required to carefully review the case study information, Business Plan and the results of a recent staff survey for 2019 before you commence. Your report will be 4 to 5 pages long approximately.
Your review report should address:
• Analysis of the current trends that shape the company's current and future thinking and practice regarding innovation. This should include both internal and external environment trends.
• An evaluation of the culture of the organisation and its ability to foster individual and organisation innovative thinking and creativity. This should also include an evaluation of the current resources that are available to ensure innovation occurs.
• The range of techniques and tools that can be used to generate new ideas and creative thinking and that promote both personal and team innovation. You should identify and describe at least four.
• Identification and evaluation ofbarriers and risks associated with introducing and maintaining innovation in an organisation and strategies that could be used to address these.
• Analysis of specific conditions in workplaces thatfacilitate innovation. Assess how these conditions impact on individual and organisation-wide innovative thinking and creativity.
• Review of innovation drivers and enablers in a workplace.
• An assessment of the requirements that you consider necessary in order to make innovation an integral and sustainable part of King Edward VII College activities.
• An outline of processes that could be established in the College that would ensure that knowledge, ideas and practices are shared with staff and that all staff have the opportunity to contribute to innovative thinking and practices.
• Outline potential innovative processes and practices and products/services that could be adopted. These should also include strategies to foster a workplace culture of innovation.
• Assessment of the most effective leadership style that will contribute to positive innovative thinking and practice. Include a reflection of how you could develop your own leadership style to model this.
Use the Innovation Review Template to guide your work.
Activity 2. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback.
Attach your Innovation Review to the email.
Activity 3. Develop an innovation strategy
As per the communication from the CEO, you are now required to develop an innovation strategy to be brainstormed at a meeting with the staff as part of implementing innovation within the organisation and fostering a culture of innovation.
It will also be an opportunity to use the tools and techniques you researched in Assessment Task 1 to generate new ideas and thinking, as well as to promote innovation within the organisation.
At the meeting, you will also be expected to use inclusive and collaborative techniques to communicate, negotiate and consult effectively with the staff. Therefore, you should also research such techniques that you will then demonstrate at the meeting. Bear in mind that staff at the meeting may not agree with all of your actions so you will need to negotiate these.
Develop your innovation strategy using the Innovation Strategy Template.
Your strategy should include:
• Overall vision and objectives for innovation, including ensuring innovation is an integral part of the organisation's activities.
• Recommended innovative practices, processes and products/services for the College
• Mechanisms at both the organisation system and processes level that can be implemented to achieve innovation, including resource requirements, timelines and responsibilities.
• Communication and consultation processes that can be used to foster innovation, including knowledge transfer and ongoing awareness in relation to innovation and capturing information.
• Key performance indicators to measure adoption of innovation.
Make sure you have identifiedtechniques and tools that you will use to generate new ideas and thinking relating to showcasing the innovation strategy to staff.
Prepare any supporting resources you will use.
Activity 4. Create a presentation.
Using PowerPoint (or another presentation program), create a presentation that will support the meeting that you will be conducting.
The presentation you develop should include all of the content that you have planned in your innovation strategy, including its key points and activities.
You should include notes in the slides to support you when you are delivering the session.
Save this file as Innovation Strategy Presentation.
Activity 5. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback and approval to proceed to the meeting.
The email text should also describe the tools and techniques that the you intend to use at the meeting to discuss the innovation strategy.
Attach your Innovation Strategy and Innovation Strategy Presentation to the email.
Activity 6. Conduct a meeting to discuss your Innovation Strategy.
You are required to conduct a meeting with the company's Management Team about the Innovation Strategy that you have developed.
Your assessor will organise 2 students in the role of staff to attend the presentation.
Conduct the meeting using the presentation you have developed, discussing each issue fully with the meeting participants.
Prior to delivering the presentation, make sure that you practice your delivery, so you are well prepared. You will be assessed on your presentation technique as well as the content of your presentation.
Use the whiteboard to record the contributions from all of the meeting's participants.
When the meeting has concluded, take a photo of what is on the whiteboard to use in the next activity.
During the meeting, you are required to use the tools and techniques to generate ideas and thinking, as well as demonstrate effective communication skills including:
• Speaking clearly and concisely using language and vocabulary that your audience can easily understand
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
You are also required to conduct the meeting using a personal leadership stylethat models positive innovative thinking and practice as you set out in your Innovation Review Report.
During the meeting you should use inclusive and collaborative techniques to communicate, negotiate and consult effectively with the staff.
At the conclusion of the meeting, you are to hold a short discussion with the other meeting participants. You should ask them about the way that you led the meeting, and whether that style that you used displayed positive modelling and was supportive of innovation.
Activity 7. Update the innovation strategy
Following the meeting, update your innovation strategy to reflect ideas raised at the meeting.
Save this version of the document as Updated Innovation Strategy.
Activity 8. Write an innovation leadership report.
Following the meeting, you are required to write a report (between 1 and 2 pages) on your personal leadership style.
Your report should include:
• A review of your leadership style and practice during the meeting in relation to modelling and supporting innovation. This should include the feedback you were given, as well as your own reflections on this.
• An evaluation of how you will refine your leadership approach based on feedback and your own reflections on this.
Use the Innovation Leadership Report Template to guide your work.
Activity 9. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback and authorisation.
Assignment Task 3: Innovation training project
Task summary:
Students are required to develop and conduct training for staff to foster innovation.
Instructions: Carefully read the following:
The Senior Management Team of King Edward VII College has analysed and discussed your Innovation Strategy and decided to prioritise training for staff on developing innovative and creative thinking techniques.
They would like you to design, develop and deliver a training session for staff on developing and using innovative and creative thinking techniques.
If the training is successful, this will also be rolled out to students as a cutting-edge service to assist students in their studies and future career.
Complete the following activities:
Activity 1. Develop a training session on developing and using innovative and creative thinking techniques.
One of the organisational learning strategies that has been adopted and prioritised by the company is teaching staff about innovative and creativity thinking techniques. It is considered to be an important part of fostering a workplace culture of innovation and managing risks associated with innovation.
It is felt that by helping employees develop these skills, it will be possible to stimulate greater innovation within the organisation.
You are required to research and then design a training session (of approximately 2 hours) for staff on innovative and creative thinking techniques.
Use your own innovation and creative thinking skills to their full to design and develop this training session for staff. You will need to provide staff with information about innovative and creative thinking techniques, as well as coordinating activities that give them some practice in applying them.
Use the Innovative and Creative Thinking Training Outline Template to provide an outline of the session.
In the next activity you will be required to develop a supporting PowerPoint presentation to deliver the training, so include that in your outline.
Activity 2. Create a presentation.
Using PowerPoint (or another presentation program), create a presentation that will support the staff training that you will be giving.
The presentation you develop should include all of the content that you have planned in your Training Outline, including key points and activities.
You should include notes in the slides to support you when you are delivering the session.
Save this file as Innovation Training Presentation.
Activity 3. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback.
The text should ask for the place, date and time that you can conduct the staff training.
Attach your Innovative and Creative Thinking Training Outline and Innovation Training Presentation to the email.
Activity 4. Deliver training on innovative and creative thinking techniques
You are required to deliver your session on innovative and creative thinking techniques to the staff.
Your assessor will organise 2 students who will roleplay staff attending the presentation.
Deliver the training using the session outline you have developed, as well as the training aids.
Prior to delivering the presentation, make sure that you practice your delivery, so you are well prepared. You will be assessed on your presentation technique as well as the content of your presentation.
During the training session, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely using language and vocabulary that your audience can easily understand
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
During the session, you will also be required to demonstrate your personal leadership approach to foster innovation that you demonstrated during the meeting in Assessment Task 2.
Assignment Task 4: Innovation performance evaluation
Task summary:
Students are required to reflect on innovation performance for the case study organisation.
Instructions: Carefully read the following:
It is just over a year since King Edward VII adopted your Innovation Strategy and changes to the practices, processes and services.
All staff have been given an annual questionnaire to help assess whether innovation targets are being met.
You are required to use these documents to assess the success of the Innovation Strategy that you have implemented.
Complete the following activities:
Activity 1. Review the Innovation Strategy implementation.
Read through the following company documents:
• Staff Survey Results 2019
• Staff Survey Results 2020
Your review should include an analysis of the innovation performance as set out in these documents. You should identify improvements between 2019 and 2020 according to the staff survey results.
The review should also include your recommendations for strategies for improvement based on your review.
Use the Innovation Strategy Review Template to guide your work.
Activity 2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback.
Attach your Innovation Strategy Review to the email.
BSBRES801 - Initiate and lead applied research
Assessment 1: Written Questions:
Provide answers to all of the questions below:
Question 1. Describe communication processes and the importance of such when conducting applied research.
Question 2. Describe four communication methods that you may consider using in relation to applied research.
Question 3. Explain three data collection methods. Include at least one manual method, as well as one method that uses technology and one method that uses technology services.
Question 4. Explain three data analysis methods. Include at least one manual method, as well as one method that uses technology and one method that uses technology services.
Question 5. Explain legal requirements that apply to the handling and storing of data when conducting research.
Question 6. Explain legal requirements that apply to privacy of data when conducting research.
Question 7. Explain legal requirements that apply to freedom of information when conducting research.
Question 8. Explain the key steps in the applied research process that may be referred to in policies, procedures and guidelines relating to applied research.
Question 9. Describe three presentation techniques that could be used for applied research.
Question 10. Describe two ways of reporting on research.
Question 11. Explain the concept of research ethics.
Question 12. Review the following Code of Conduct and summarise in your own words the key principles of responsible research:
Question 13. Outline three examples of applied research tools and how they are applied during research.
Question 14. Give three examples of applied research methods and outline how they are applied during research.
Assessment 2: Research strategy project
Task summary:
This assessment requires you to plan, conduct and report on applied research to influence the strategic directions and outcomes of a case study organisation.
Instructions: Carefully read the following:
King Edward VII College has been operating since 2010. The College is based in Melbourne CBD and has an additional campus in Sydney. The College offers a range of courses in management, marketing, human resources and international business. It currently has 195 students enrolled across all of its courses and both campuses. Courses are offered at all levels, from Certificate II to Graduate Diploma.
King Edward VII College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.
The College currently employs 24 staff members that include the CEO, a Sales and Marketing Manager and Sales and Marketing Assistant, Promotions Officer, Human Resources Manager, Operations Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers and assessors.
You are the Operations Manager at the College, and part of your job is to manage the research that is conducted within the College and conduct applied research that enhances the College's staff members', the team's and the organisation's performance. All applied research is to be conducted in house, relying on staff time, as there is no budget for research currently.
To assist with the selection of research subjects, the Management Team has drawn up a Research Statement that sets out a number of areas that they feel could benefit from applied research.
You are to choose one of the topics in the research statement and use it as a basis for an applied research project for King Edward VII College. To ensure that you are able to draw on a range of data sources for your research, your fellow students and/or the staff at your RTO can be questioned, and their responses included as part of your research report.
When you have selected a topic, and had it authorised by the RTO (your assessor), you will plan, carry out and evaluate your applied research project.
Complete the following activities:
Activity 1. Select a research topic.
This Assessment Task requires you to conduct a high-level comprehensive research project.
An RTO has been chosen as the case study organisation for two reasons:
• It is an area in which you have experience, being a student.
• You have access to students attending an RTO and staff who work in one.
• There is a lot of information available on the VET sector, international students, learning theory, institutional management, etc.
Review the Research Statement and select a research topic that you find interesting and provides enough data for you to fulfil all of the Assessment Tasks' requirements.
Review the company's Applied Research Policy and Procedures, which will give direction to your research project.
Review thecompany's Business Plan to understand the company's objectives and directions which will also inform your research.
Also review the company's Learning and Development Policy and Procedures and Organisational Learning Strategy to ensure that your research proposal supports these also.
Review thecompany's Privacy Policy and Procedures. The data collected in the course of your research should be handled as set out in this document.
When you have reviewed the documents, select one of the topics in the Research Statement. Develop a theme and hypothesis that you will base your work on and write a short summary of how you intend to carry out the research.
Activity 2. Send an email to the CEO (your assessor).
As set out in the organisation's Applied Research Policy and Procedures, before embarking on a research project, its theme and hypothesis need to be approved by the CEO.
When you have determined which topic you intend to research, send an email to the CEO
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should also your intended research topic, its theme and your hypothesis.
Request that they consider your project and give their approval.
Activity 3. Develop a research proposal.
Prior to undertaking the research, you are required to write a detailed research proposal. This document must have the CEO's approval before you begin collecting data.
Your research proposal should include the following:
• Introduction: summarise the research project's background.
• Purpose: describe why the research is to be undertaken, and what benefit it could bring to the College.
• Hypothesis: the idea or assumption that will be tested by the research project
• Research strategy: the strategy can only include research methods that can be performed in the RTO within the timeline given.
• Compliance: reference the sections of the company's policy and procedures that apply to your research project.
• Ethical compliance: research relevant research ethics and codes of conduct and identify those that have a direct bearing on the research project. Give a summary of these.
• Target group: your target group's profile and needs will depend on the research project that you have selected: potential students, international students, RTO staff or RTOs in general.
• Context: describe the context the research will be carried out in. That should include the cultural, social, geographical or financialfactors in which the case study organisation operates.
• Research methods: review and describe at least three of each of the following:
o Applied research methods
o Applied research theories
o Data collection techniques
Select the most appropriate methods to gather and analyse data for your research project and explain why you have chosen these.
• Data collection: describe the mechanisms that will be used to systematically collect and maintain the data. Describe the technology (computers, electronic spreadsheets, etc.) and technology services (internet, search engines etc.) you will use to support your data collection and analysis.
• Sample size; give the number of samples that you intend to base your research on. Explain how you arrived at that number and whether that is a valid sample size for the planned project.
• Data validity: describe how the research results will prove (or disprove) the original hypothesis. Summarise any limitations that the research design could have on the validity of the results and how that could be improved.
• Data reliability: describe how reliable the results of the research should be, given the intended sample size. Explain how the research design limits the reliability of the results and how that could be improved.
• Data integrity: describe how the integrity of the data collected and analysis tools used will optimise the relevance of the research for the RTO.
You will be discussing your proposal with the CEO and then modifying it to include their input, so save this document as Draft Research Proposal.
Activity 4. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback
The email text should also request a meeting to discuss your proposal. Ask for the place, date and time that you can meet with the CEO.
Attach your Draft Research Proposal to the email.
Activity 5. Meet with the CEO (your assessor)
The objective of the meeting is to discuss your research proposal and the research project's requirements
Discuss each section of your proposal with the CEO, taking notes on their feedback.
Clarify your proposal and get the CEO's confirmation to begin the research.
During the meeting you should make a point of using vocabulary that is appropriate for someone working in an RTO such as the King Edward VII College.
The communication style that you use should be appropriate for a meeting with your company's CEO (polite, business-like, respectful).
During the meeting, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
Ensure that you have a clear picture of what is required of you before concluding the meeting.
Activity 6. Revise your research proposal
Following the meeting with the CEO, revise your research proposal to reflect their feedback.
Activity 7. Conduct the research
You are now required to carry out the research that you have planned.
Access the information as you set out in your research proposal
This may include contacting and asking questions of your fellow students or any others (such as RTO staff) who will contribute the research.
Take notes on the research that you undertake, as you will need to provide evidence of your research process in the next activity. Your notes should include:
• The most important websites that you have visited and a summary of the information that you found there.
• The steps taken in the data collection process. For instance, if you are conducting interviews or having questionnaires filled in, you will need to describe the steps that this involved (developing the questionnaire, getting people to fill it out, etc).
• The technology and technology services you use to collect and collate data.
Record the data that you collect as you set out in your research proposal.
Activity 8. Document your research findings.
You are now required to bring the results of your research into a report that can then be presented to your colleagues.
Your research report should include the following:
• Summary: give an overview of your research findings, highlighting any surprising, important, or outlying results
• Methods: describe how you carried out the research, following the notes you took in the previous activity.
• Results: these should be recorded as set out in your research proposal.
• Analysis: describe the tools (including technology and technology services)that were used to analyse the data once it had been collected.Perform, and describe, statistical analysis of the data to identify possible trends and, where possible, to confirm the data's reliability
• Impact: evaluate how your research findings could impact on the organisation's learning strategy. If this includes changes to the organisation's policies and procedures, suggest what these could be.
• Accuracy: review your data and research findings for accuracy of details and adherence to the company's relevant policies and procedures.
• Relevance: analyse your data and results against your original applied research strategy to establish its relevance.
• Further research: identify further research that could be carried out on the topic that you have chosen.
Activity 9. Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seektheir feedback
The email text should also request a meeting to discuss your proposal. Ask for the place, date and time that you can meet with the Management Team.
Attach your Research proposal and Research Report to the email.
Activity 10. Present your research findings.
The objective of this activity is for you to present your research findings in a clear and logical manner that is consistent with the needs of your audience.
Your assessor will advise you of the date and time of your presentation and will organise at least two other students to attend the information and training session in the role of King Edward VII College Management Team members.
You may present your research findings using visual aids, such as a PowerPoint presentation or a whiteboard. You should use a range of communication practices (visual as well as oral, for instance) to establish and retain the audience's attention.
The meeting attendees are roleplaying RTO managers, so make a point of using vocabulary that is appropriate for someone working in King Edward VII College.
The communication style that you use should be appropriate for a meeting with your company's managers (polite, business-like, respectful).
After introducing yourself and welcoming the participants, describe your applied research project and your findings as set out in your Research Proposal and Research Report.
Encourage discussion the results of your research, as well as how it was conducted.
Determine whether the other meeting participants agree with your evaluation of the impact that your findings could have on King Edward VII College.
During and after the presentation you will be required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
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