Assignment Problem:
Introduction: There are formative assessments throughout the learning materials including 12 Self-Assessment Tests and there are two summative instruments of assessment for this 20-point post-graduate module:
1. Individual Essay
2. Consultancy Case Study Report
I) Individual Essay Topics (1500 words)
Write an academic essay on ONE of the following topics:
Organisational Performance Management - To what extent are the pervasive characteristics of organizational performance management essential for ensuring organizational effectiveness?
OR
Organisational Performance Measurement - Comment on the assertion that performance measurement should be considered as a starting point for analyzing organizational performance.
II) Consultancy Case Study (2500 words)
Using an organisation of your choice, prepare a management consultancy report describing the organization's current system of organizational performance management (OPM) and make recommendations for improvement to its OPM system informed by the undernoted 'Pervasive Characteristics of Organisational Performance Management'.
a) High Level Aspirations Expressed as Outputs and Outcomes
b) Strategic Business Plan
c) Performance Measurement Tools and Techniques
d) Targets
e) Implementation
f) Monitoring
g) Measuring Results
h) Verification
i) Communication
j) Review and Evaluation
k) Continuous Sensitivity
l) Commitment
The following is a checklist for use in the structuring of the report:
- Introduction to Case Study Organisation
- Analysis of Existing Organisational Performance Management System in Consultancy Case Organisation
- Organisational Performance Management and Performance Measurement (Topics 1-3)
- Communicating Performance to Stakeholders (Topics 1-3)
- Risk Management (Topics 4-5)
- Quality Management and Improvement (Topics 4-5)
- Financial Performance (Topics 6-7)
- Customer and Client Perspectives (Topics 8 and 9)
- People Perspectives (HRM) (Topics 10-11)
- Business Ethics and Corporate Social Responsibility (Topic 12)
- Recommendations for Improvement
- Presentation and Referencing.
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