Problem:
FitAll Ltd is a company that manufactures clothes. Its processes are manual and there are stand-alone Information Systems that assist to manage them. The Information Systems were bought from numerous vendors and aid in processing data of only the business function they represent with no means of sharing data. Management is now considering the implementation of ERP Package.
Question1. Lists all the problems faced while using the unintegrated system in the Sales and Marketing area and illustrate how an ERP system can resolve the problems.
Question2. Exemplify, with suitable instances, how the marketing campaign of FitAll Ltd can benefit through cross selling and up-selling, while explaining the differentiation between the two terms.
Question3. Explain how customer relationship is promoted through the numerous phases throughout which customers interact with the organisation.
Question4. As a Chief Financial Officer of FitAll Ltd, you need detailed records to report your financial status to the government. What functional areas provide that information and what information do you need?
Question5. How can ERP system assist FitAll Ltd to promote the Sarbanes-Oxley act?
Question6. As a human resource manager, what information do you need to manage your production line, ensure you have proper staffing and mange your staff?